Policies, Processes and Procedures, what is the difference between them?

Policies, processes and procedures are not only for large organisations,…

The best way to demotivate and threaten your staff in work documentation processes

The purpose of documentation is to ensure a job is done in the…

The real cost of not having a knowledge management system

Based on my experience I can divide costs into two parts: 1.…
Why knowledge management is important

Why knowledge management is important

Scenario One: You go to work today, like any other day. Today…
A hidden source of wasted money in an organization

A hidden source of wasted money in an organization

Jack had worked in a tech company for 3 years. He started at…